Our Exchange & Repair Policy

If there is a problem with the item, please contact us within 14 days of delivery. You can get our free exchange or free repair service. But if we don’t have the same model in stock, we provide free repair service. In this case, we pay for all shipping cost. We can also process the refund of the product.

Our free repair service is available for a year. Exchange service is not available after 14 days. Free repair service is available after the 14 days. When customer get free repair service 14 days after from purchase date, the customer must pay shipping costs. Depending on the broken condition, the replacement part price can occur.

Our Return Policy

Returnable within 7 days of delivery.

Items must be returned in original, as-shipped condition with all original packaging and no signs of use.

Restocking Fee: 7% 

If you agree to the above conditions, please proceed with the payment.

If there is a problem with our product for any reason, we are willing to help solve it.

And if you have any questions, don’t hesitate contact us.

Best Regards

Kenichi Hayashi & Shinichi L. Matsuda